Services

Accessibility
The premises of the Messe are designed to meet the needs of disabled persons. If you have mobility difficulties and need the use of a wheel chair, please contact the General Council Office as soon as possible (gcoffice@wcrc.eu), especially if this information was not entered at the time of registration. Special arrangements for disabled individuals to non-Messe events can be arranged.

Chaplaincy, Pastoral Team
The Chaplaincy Team has put together a set of guidelines for dealing with potential sexual harassment issues during the Council. This is not intended to be legalistic or punitive. It is meant to serve as a covenant for how, as a community, we deal with sexual harassment, seeking care, compassion and justice for all parties involved. It is our hope that the situation necessitating these guidelines will not arise.

Emergency Contact Numbers
For participants (during travel or while at Council): +49 (0)175 6060734
For family, colleagues trying to reach participants: +49 (0)175 6003705

Financial Services
The General Council finance office will be available during Council business hours to assist participants with financial enquiries. Please refer to the following in general:

• All participants pay a registration fee that covers meals and local transport, unless especially arranged otherwise.
• Invoices are sent via email for registration fees.
• Main currencies accepted at the Council are euros, US dollars and British pounds, although euros are preferred due to currency rate changes.
• Bank transfers are the preferred manner of transaction.
• Major credit cards and debit cards are accepted. Paypal has also been set up as an alternative means of transaction.

All self-payers are requested to take care of any invoices for arranged travel with Raptim GmbH and hotel stays with the respective institutions directly. The WCRC is unable to cover any costs on behalf of self-payers for travel or hotel.

Insurances
All registered General Council participants receive a confirmation of travel health insurance for the duration of their trip to General Council (Barmenia Policy). If the need should arise that you need to make use of the Barmenia health insurance policy, please inform us as soon as possible. All participants are also covered for any liabilities that could occur during the Council. Please take note that personal office content insurance is not provided for any non-staff members, nor is insurance against possible petty theft (items you leave out unattended vs. locked up in a hotel safe or personal vehicle, for example) or fire damage.

IT Services
The conference, media and telecommunication technology of the Messe is state-of-the-art. Wi-Fi access will be available throughout the buildings. Charging stations for electronic devices will be made available. Please do bring your own adapters to fit German electrical sockets.

Language Services
The Language Services Team has put together a highly experienced group of translators and interpreters for all language needs at the Council. English, Spanish, French and German are the four constitutional languages for which language services will always be available. Korean and Indonesian are also supported languages, while staff and stewards also speak a wider variety of languages.

Medical/Emergency Services
Medical/emergency services will be available at the Messe at all times. If you should need a medic please tell a steward or staff member right away for assistance.

If you have a non-urgent but medical need and wish to see a doctor, please inform a steward or staff member to refer you to the appropriate medical provider.

If you need to go to a pharmacy (Apotheke in German), there are many in Leipzig city centre. The closest one to the fairgrounds is located at Sachsenpark shopping centre about 500m away.

If you should be in your hotel or in the city centre and need immediate help, the phone number to dial for emergency services is 112.

If you should need to contact the police, please dial 110, and let Council staff know of any incidents.

Merchandise (to purchase)
A variety of items are available for purchase at the Council. These include buttons, bottles, bags, prints and shirts. Look for the table at the Messe.

Mobility Services
If any emergencies should arise, a small fleet of vehicles will be on stand-by to facilitate expeditious mobility issues. Please contact a steward or staff member for further details.

Print Center
A print center is available for Council printing needs. Only authorized staff persons may use these services. Materials for plenary sessions, in particular, will be made available in print form as necessary. Please talk to a staff person or steward if any printing needs should arise. Please otherwise try to refer to electronic copies of documents as much as possible to help the Council stay green!

Resources (for free!)
The WCRC offers a variety of free printed materials. Practical guides, theological reports and selected issues of Reformed World are just a taste of what will be on offer. These tables will be set up in the display area, just next to the dining hall.

Registration and Information Desk
All participants are required to formally check-in at the registration desk located at the entrance of the Messe’s CCL on the ground level. At the registration desk, identification and other details will be verified, the registration fee and any other fees paid. All participants who registered prior to the start of the Council will receive a welcome pack that will include the name badge, agenda, exhibits and further practical information.